Planner Support

Get help with the Planner iPhone app. Find troubleshooting steps, answers to common questions, and ways to contact support.

Service status

Planner runs entirely on-device. There are no servers to go down, and your data stays on your iPhone and in your private iCloud (if enabled). Your device must be on a connected to the internet to sync certain features like roles and mission statements.

How do I request a feature / report a bug?

Email contact@spencermichalski.com with your idea and how it would help your workflow.

Troubleshooting

Reminders not showing or syncing

• Ensure iOS Reminders is enabled: Settings → Your Name → iCloud → Reminders.
• Open Apple Reminders once to trigger sync, then reopen Planner.
• Restart your iPhone if changes don’t appear after a few minutes.

Notifications not arriving

• Settings → Notifications → Planner → Allow Notifications (On).
• Focus modes: ensure Planner is allowed during Focus or disable Focus.
• Low Power Mode can delay notifications; try turning it off.

App feels slow or stuck

• Fully quit and relaunch the app.
• Update to the latest version of Planner from the App Store.
• Restart your device if the issue persists.

If none of these help, please reach out to contact@spencermichalski.com